Privacy Policy

The information we collect depends on how you use TaleLingo.

• Account information, such as your name, email address, authentication details, and preferred language.
• Learning activity, such as your selected level, saved vocabulary, answers, progress, streaks, and feature usage.
• Voice recordings and related results when you choose to use speaking, pronunciation, or conversation practice.
• Subscription and entitlement information. Payments are processed by the relevant app store and our billing provider; we do not receive your full payment-card details.
• Technical and usage information, such as device and browser type, IP-derived location, diagnostic events, crash reports, and pages or features used.
• Messages and other information you send when you contact support.

We use personal information to:

• Create and secure your account and provide TaleLingo's learning features.
• Save your progress and personalize content, exercises, and feedback.
• Process voice input and generate speaking feedback when you request it.
• Manage subscriptions, prevent abuse, troubleshoot errors, and improve performance.
• Respond to support requests and send essential service communications.
• Comply with legal obligations and enforce our terms.

Where data-protection law requires a legal basis, we process information as necessary to perform our contract with you, for our legitimate interests in operating and improving a safe service, with your consent where requested, and to comply with legal obligations. You may withdraw consent at any time, without affecting earlier processing.

We share information only as needed with service providers that help us operate TaleLingo, such as hosting, authentication, storage, analytics, error monitoring, AI and speech processing, email, customer support, and subscription management providers. These providers may process information only for the services they provide to us.

We may also disclose information when required by law, to protect users or the service, or as part of a merger, financing, acquisition, or sale of assets. We do not sell your personal information and do not share it for cross-context behavioral advertising.

TaleLingo requests microphone access only when you choose a feature that needs it. Voice recordings may be uploaded to our service and processed by speech or AI providers to produce a transcription, score, or feedback. Do not include sensitive personal information in recordings. You can deny or revoke microphone access in your device settings, although speaking features will then be unavailable.

AI-generated translations, corrections, and feedback can be inaccurate. Please review them before relying on them.

Our website and web app may use local storage and similar technologies to remember preferences, maintain sessions, understand aggregate usage, and protect the service. We use privacy-focused product analytics and diagnostic tools. You can control cookies and stored website data through your browser, but blocking essential storage may affect functionality.

We keep personal information only for as long as needed to provide the service, meet legal or accounting obligations, resolve disputes, and protect against abuse. Retention periods vary by data type and purpose. We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.

Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing of your information; receive a portable copy; withdraw consent; and complain to a data-protection authority. You may also update some information in the app. Contact us to make a request. We may need to verify your identity before completing it.

Our providers may process information in countries other than your own. Where required, we use recognized safeguards for international transfers.

TaleLingo is not directed to children under 13, or under the minimum age required in their country to consent to online services. We do not knowingly collect personal information from children below that age. If you believe a child has provided information, contact us so we can take appropriate action.

We may update this policy as TaleLingo or applicable law changes. We will post the revised policy here, update the date above, and provide additional notice when a change is material.